Our Services
Medical Companionship
If you or your loved one lives in the Twin Cities area, we can accompany you to appointments or sit by your bedside at the hospital. We can help you prepare for visits, make sure your concerns are addressed, and write up a detailed summary for your records or to share with family.
Care Coordination
If you see multiple doctors, we can coordinate your visits and make sure everyone is on the same page. We can support you through transitions of care (e.g. hospital to skilled nursing facility) to ensure that nothing falls through the cracks - things like medication changes, follow-up care, and adequate patient education. We can help make sure your medical records are accurate and organized.
Help understanding options
We use health literacy principles to make your options clear and understandable - whether you are deciding between treatment options, doctors, or insurance plans. We won’t tell you what we think you should do. We will equip you to make good informed decisions.
Insurance and billing
Insurance: We can check your insurance/Medicare plan benefits before seeking care to avoid surprise bills. We can also seek approvals or exceptions for for medically necessary services and medications that aren’t covered. Finally, we can appeal health insurance denials that prevent you from getting the care you need.
Billing: We can help you organize your medical bills, check for errors, and help you contest unfair bills.