You are facing a medical crisis.

We can be at the hospital with you if you are in the Minneapolis/St. Paul area. We can talk with your medical team and help you make informed decisions about you or your loved one’s care. We can help make transitions to skilled nursing facilities or home safer. We will make sure that you, the hospital, rehabilitation facilities, your doctors, and caregivers are on the same page. We will make sure that medication lists are up to date and ensure that caregivers understand follow-up care instructions. We will help you understand how to work with your insurer/Medicare.

You need support as a caregiver.

Maybe you live too far away from your loved one to help in all the ways you would like. Maybe you are overwhelmed by the care your loved one needs. Maybe you are part of the “sandwich generation,” caring for children and older loved ones and need some help. We can attend doctor appointments or sit by your loved one’s hospital bedside if they are in the Twin Cities. We will write up detailed medical appointment summaries for your loved one to share with you or whomever else they choose. We can deal with insurance and Medicare hassles so you don’t have to, and help you connect with other resources that can help. Your insurance won’t pay for the care you need.

We can help you understand your insurance coverage. We will wait on hold with your insurance company, so you don’t have to. We can write strong, evidence-based insurance appeals when your claim has been denied. Before treatment, we can write letters of exception to ask your insurer to cover things they normally would not. We can make your case to your insurer when you need out-of-network care.